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Privacy Policy

At True Terral ® , we do care for your privacy protection. We want you to know the scope of this policy, the technologies we used, and how we collect, use, share, and protect information about you. By using this site or application, you agree to the collection, use, and transfer of your data as described in this Privacy Policy. We may collect your personal information from, transfer it to, and store and process it in True Terral ® . If you do not want your information to be collected, used, and transferred as described by this policy, you may revoke your consent to our Privacy Policy and we suggest you stop using our website. To revoke your consent, please e-mail to hello@trueterral.com. We may change or add to this Privacy Policy, so we encourage you to review it periodically.


Scope of Policy

This policy applies to information we collect or use on sites and applications owned or controlled by True Terral ® . Our Privacy Policy does not apply to services offered by other companies or individuals, including products or sites linked from our services. Our Privacy Policy does not cover the information practices of other companies and organizations who advertise our services, and who may use cookies or other technologies to serve and offer relevant ads.


The purpose for collecting information

We collect information to provide better service to our valued users, including after-sales service, marketing, customer relationship management, member management. This information may include user name, contact number, E-mail and IP Address. In addition, we will record user’s IP address and the details of how you use our services (for example: your hardware model, operating system version, which website have you been, comments) to analyze website’s traffic and improve our service. We will not let third parties to use your information.


How is your information used?

Your personal information collected in our website will only be disclosed within our corporate group and for internal use only. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.


Accessing and Updating Your Personal Information

You have the right to request and check the information about the personal data we hold on you. If your data is incorrect, incomplete, or irrelevant you can ask to have the information corrected or removed. To protect your safety, please do not provide your account and password to the third parties. We will not take responsibility if any

loss caused through your negligence.


Cookies Usage

To improve your user experience, we will apply Cookies to your device. It helps our website to remember information about your visit. For example, your preferred language. That can make your next visit easier and the site more useful to you. You may turn off this function through the setting of your device. Without Cookies, using the website would be a much more inconvenient.


Google Analytics Usage

Google Analytics allow us to understand how our users are interacting with the site processes and optimise the site to drive better service. If you hope to stop this function, please refer to Google for the method.


Change in Privacy Policy

We have the right to change or add to this Privacy Policy, so we encourage you to review it periodically for protecting your right.


If you do not agree with this Privacy Policy, we suggest you to stop using our website service or contact with us 02-6620-8556.